Verified on: 6 October 2026
Application status: Open when checked
Official source: Cognizant Careers
Cognizant is hiring for a PE – Loan Servicing role in Coimbatore. The official listing states 0–2 years of experience, identifies MS Excel as a required technical skill, and describes work related to processing loan-servicing requests, claims, verification, information setup, reporting, and mortgage operations.
Job overview
| Company | Cognizant |
| Role | PE – Loan Servicing |
| Job ID | 00067920761 |
| Location | Coimbatore, Tamil Nadu, India |
| Experience | 0–2 years |
| Education | Graduate / MBA mentioned in the listing |
| Required technical skill | MS Excel |
| Work model | Employer page shows Hybrid; role text also describes WFO/night-shift alignment |
| Salary | Not specified by the employer |
What the role involves
This is an operations-oriented role supporting the loan-servicing lifecycle. The official description includes processing requests and claims, verification, information setup, researching missing documents, updating loan information, handling payments, reporting, and following standard operating procedures.
Responsibilities mentioned by Cognizant
- Process assigned loan-servicing transactions accurately
- Work toward productivity, accuracy, volume, and turnaround-time targets
- Follow standard operating procedures and quality checklists
- Perform verification and information-setup tasks
- Research missing documents and loan-account information
- Generate reports and process transactions in workflow tools
- Seek clarifications or approvals when required
Skills and knowledge that matter
- MS Excel
- Accuracy and attention to process
- Understanding of loan servicing or mortgage operations
- Ability to follow SOPs and quality checks
- Communication with internal and external stakeholders
- Comfort working with transaction-processing tools and reports
Can freshers apply?
The listing gives an overall experience range of 0–2 years and separately mentions 0–1 year experience in BPO transaction/data-processing background under its qualification section. Candidates with zero experience are therefore within the stated range, but they should still review the detailed domain and shift requirements before applying.
Who should apply?
This role may suit graduates or MBA candidates interested in banking operations, mortgage processing, transaction processing, BPO operations, or financial-services support. Candidates comfortable with process-driven work, Excel, accuracy targets, and voice or night-shift requirements may be a stronger fit.
Who may not be a good fit?
The listing describes voice work and night-shift alignment in its detailed requirements. Candidates specifically seeking a daytime-only, non-voice, or software-development role should read those conditions carefully before applying.
What the employer did not specify
- Graduation batch: Not specified
- Minimum CGPA/percentage: Not specified
- Salary: Not specified
- Application deadline: Not specified
- Selection rounds: Not specified
Important: the listing gives mixed work-model and shift information
Check this before you apply. Cognizant’s job header labels the Coimbatore opening Hybrid. However, the detailed role text describes work-from-office night-shift alignment, includes 17:30–03:30 as a shift timing and calls it a voice requirement. Another field mentions a day shift. Those details are not consistent enough to promise a particular work model or timetable. Ask the recruiter to confirm the actual office attendance, voice/non-voice duties and shift schedule for this requisition.
The general description gives 0–2 years, while a qualification section also mentions 0–1 year of BPO transaction/data-processing experience. A zero-experience applicant should therefore check the real screening criteria rather than assume the experience requirement is waived.
Loan-servicing workflow explained with an example
Suppose a borrower says that a payment has been made but the account statement has not updated. A first-level processor might check whether the loan account and payment reference match, look at the transaction status, record missing evidence and escalate any exception using the team process. The processor should not change account balances without authorisation or guess what a customer owes. This fictional example explains why accuracy, SOPs and escalation matter; it is not Cognizant’s internal process.
How to prepare without claiming mortgage experience
- Learn what loan principal, interest, escrow, mortgage insurance and repayment schedules mean at a basic level.
- Practise checking a mock set of loan-payment records for missing identifiers and duplicate entries in Excel.
- Prepare one example showing that you followed instructions, asked for clarification and kept an accurate audit trail.
- Ask the employer whether this particular job is voice-based and what language or customer interaction is expected.
Hiring365 reviewed the official job description on 9 October 2026. Any stated shift may change, and this editorial exercise is not an official assessment.
How to apply
- Open the official Cognizant Careers page below.
- Confirm Job ID 00067920761 is still active.
- Review the work-model and shift information carefully.
- Apply through Cognizant’s official recruitment process.
Opens the employer’s careers page in a new tab. Confirm the vacancy is still open before applying. Hiring365 never charges candidates.
Hiring365 preparation tips
Revise Excel basics, data accuracy, common banking and loan-servicing terminology, SOP-based processing, quality metrics, and examples of how you handle repetitive work without losing accuracy. If the application proceeds, be prepared to discuss comfort with voice work and shift timing.
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