Official source checked 12 October 2026. Citi advertises a Fraud Operations Specialist role in Pune, Maharashtra, requisition 261001174, posted 8 October 2026. Its listing specifies 0–3 years of relevant experience and on-site/resident work. There is one unusual detail: although the heading says Fraud Operations Specialist, the job description discusses an Ops Support Specialist 4 role. Candidates should confirm the actual team and assignments directly with Citi before accepting an offer.
Job overview
| Employer | Citi |
|---|---|
| Role advertised | Fraud Operations Specialist (body refers to Ops Support Specialist 4) |
| Job ID | 261001174 |
| City | Pune, Maharashtra |
| Work arrangement | On-site / Resident |
| Experience | 0–3 years relevant experience |
| Education | Bachelor’s degree |
| Skills | Advanced Excel, Power BI, spreadsheet and database proficiency, retail-banking familiarity |
| Preferred exposure | Credit-card processes, operations, Lean certification |
| Batch, pay, deadline | Not published in the employer description reviewed |
What would the job involve?
Based on the posting’s operations-support description, responsibilities involve following procedures for complex tasks, performing research and analysis, helping maintain records, managing workflows and informing senior colleagues about issues that might affect clients or operational risks. Citi also emphasises controls, accurate reporting, record keeping and escalating significant concerns.
Do not assume that this role consists exclusively of fraud case investigations. The public title and duties have different wording; only Citi’s recruiter can clarify the assignment and team for this particular requisition. This article reports that inconsistency rather than guessing.
Eligibility for recent graduates
The ad specifies 0–3 years of relevant experience and a bachelor’s degree, making it worth investigating for candidates early in their careers. However, it also discusses prior office or operations exposure and prefers credit-card domain experience. Zero years in an eligibility bracket does not promise universal fresher eligibility. Candidates should demonstrate genuine operational skills, communication and attention to detail, and answer employer application questions truthfully.
It does not specify that only the 2025 or 2026 graduation batch qualifies. Do not trust websites advertising an invented batch cutoff or a guaranteed salary when the official job page does not provide those details.
Technical and operational skills worth practising
- Advanced Excel: filters, validation rules, conditional calculations, pivot-style summaries and duplicate detection.
- Power BI: import a clean dataset, build measures and verify each chart against source totals.
- Data accuracy: reconcile mismatched transaction IDs and explain what should be escalated.
- Basic banking knowledge: understand retail credit cards and the difference between an exception and a proven fraudulent event.
- Workplace communication: summarise unresolved cases, next actions and responsible owners without disclosing private client information.
Original Hiring365 practice project: exception review dashboard
Make a fictional spreadsheet of 120 credit-card payment rows. Use transaction ID, date, amount, channel and review status. Insert four duplicate IDs and three missing dates. Build a small exception tracker that identifies questionable entries without deleting them. Include a reason, source row, responsible reviewer and next step. Import the sample data into Power BI, count exceptions by category and validate the numbers manually.
Write a one-paragraph summary for a fictional manager explaining your findings, what you verified and which entries still require review. You should not label a transaction as fraud solely because a dataset contains a duplicate ID. This is an independent learning exercise, not a Citi interview test or internal risk-control process.
Interview preparation and questions
- Give a truthful example of detecting a data-quality problem and resolving it.
- Explain how a spreadsheet lookup differs from manually checking dozens of records.
- Describe what you would do if a team member asked you to skip a mandatory review step to meet a deadline.
- Discuss how to communicate a potentially sensitive issue to the correct internal stakeholder.
- Explain one Power BI report you made, including how you verified its data source.
During preparation, focus on accuracy and professional judgment, not on memorising a supposed “leaked” Citi assessment. Use invented information in portfolios: never upload actual bank-account details or client data.
How to apply on Citi’s official careers site
Open the employer’s requisition below. Confirm the Pune on-site arrangement, the actual operations team and that applications remain open. Complete the application on Citi’s website, not through a payment-collecting third party.
Citi requisition 261001174. Please check availability and exact team. Hiring365 never charges applicants.
Frequently asked questions
Is this a fully remote job?
No. Citi’s page labels it On-Site/Resident in Pune.
Can candidates with no experience apply?
The ad states 0–3 years but also expects suitable skills. Applicants should review current screening questions before assuming they are eligible.
Is the role only fraud investigation?
The title refers to fraud operations, but the body describes Ops Support Specialist 4. Confirm the actual duties with Citi.
What is the official salary?
A salary amount was not provided in the reviewed listing; unofficial estimates should not be treated as confirmed.
Further reading
Read Hiring365’s experience range guide, job description checklist and offer-letter review guide.
Editorial source: Citi Careers — Fraud Operations Specialist, Pune, 261001174, checked 12 October 2026. Original preparation exercises and the featured graphic belong to Hiring365’s independent editorial presentation and are not official Citi recruiting material.
