If you are a fresher or experienced candidate looking for a strong opportunity, the Freshers Software Engineer Hiring | GCP Tech Support Agent Jobs for Freshers role at s is a great option. Below are complete details about the role, eligibility, and application process.
Job Overview Table
| Job Role | Freshers Software Engineer Hiring | GCP Tech Support Agent Jobs for Freshers |
| Company | s |
| Location | Bangalore, Karnataka, India |
| Job Type | Full-Time |
| Experience | Freshers / 0-2 Years |
| Batch Eligible | 2024 / 2025 / 2026 |
| CGPA | 6.0 CGPA or above |
| Backlogs | No active backlogs |
| Gap Year | No year gap allowed |
Why This Role is Worth Considering
- Excellent opportunity to start your career in cloud computing and gain hands-on experience with Google Cloud Platform technologies
- Work with cutting-edge AI-powered support tools and monitoring systems that are shaping the future of technical support
- Be part of a growing industry with high demand for cloud professionals and multiple career progression paths
- Develop both technical and communication skills through direct customer interaction and problem-solving activities
- Located in Bangalore, India’s technology hub, providing access to networking opportunities and career growth
About s
s is a prominent technology company that specializes in delivering innovative cloud solutions and technical support services to enterprises worldwide. The organization has established itself as a leader in cloud computing infrastructure and provides comprehensive support for Google Cloud Platform and Google Workspace environments. With a strong focus on employee development and cutting-edge technology adoption, s offers an excellent work culture that promotes learning, innovation, and professional growth. The company’s commitment to excellence is reflected in its comprehensive training programs, mentorship opportunities, and collaborative work environment. Employees at s work with state-of-the-art cloud technologies, AI-powered tools, and enterprise-grade systems that help them develop valuable industry experience. The organization’s impact extends across multiple sectors including healthcare, finance, retail, and technology, where they provide critical cloud infrastructure support and technical solutions. s’s work culture emphasizes continuous learning, teamwork, and customer satisfaction, making it an ideal place for fresh graduates to begin their careers in cloud computing and technical support domains.
Key Responsibilities
- Provide first-level technical support for Google Cloud Platform and Google Workspace services to enterprise clients
- Diagnose and resolve user-reported issues related to cloud infrastructure, virtual machines, and cloud storage systems
- Monitor cloud environment health including CPU usage, disk utilization, and service outages using cloud monitoring tools
- Manage and categorize incident tickets through Jira and ServiceNow platforms based on priority and severity
- Assist users with password resets, two-step verification recovery, and shared drive permissions management
- Perform IAM permission support and VPC networking checks to ensure secure cloud operations
- Utilize AI-powered troubleshooting tools including Google Gemini for efficient problem resolution
- Maintain detailed documentation of resolved issues and support procedures for knowledge sharing
- Collaborate with senior engineers and cloud administrators on complex technical challenges
Eligibility Criteria
| Criteria | Requirement |
|---|---|
| Degree | Bachelor’s Degree in Computer Science, IT, or Related Technical Field |
| Branch | Computer Science, Information Technology, or Related Technical Discipline |
| Batch | 2024, 2025, 2026 Passouts |
| CGPA | 6.0 CGPA or above |
| Backlogs | No active backlogs |
Skills Required
- Strong understanding of Google Cloud Platform (GCP) services and cloud infrastructure concepts
- Knowledge of Google Workspace administration and user management processes
- Familiarity with IAM permissions, VPC networking, and cloud security principles
- Experience with cloud monitoring tools and log analysis techniques
- Proficiency in working with AI-powered support systems and troubleshooting assistants
- Excellent written and verbal English communication skills for customer interaction
- Ability to write professional emails and communicate technical solutions clearly
- Strong problem-solving mindset and analytical thinking capabilities
- Basic understanding of cloud SQL, cloud storage, and virtual machine management
Is This Role Right for You?
- This role is perfect if you are a recent graduate passionate about cloud technologies and eager to build a career in technical support
- Not ideal if you lack interest in customer interaction or prefer purely development-focused roles
- Bangalore location offers excellent networking opportunities and access to the vibrant tech ecosystem
- Salary is competitive as per industry standards with additional benefits and growth opportunities
- Perfect opportunity for candidates seeking hands-on experience with enterprise cloud systems
How to Apply
- Click on the Apply Link provided below to visit the official careers page
- Search for the Software Engineer – GCP Tech Support Agent position in Bangalore
- Complete your application by submitting required documents and personal details
Career Growth
GCP Tech Support Agent → Cloud Support Engineer → Senior Cloud Engineer → Lead Cloud Architect
